wxii12.com: https://www.wxii12.com/article/congress-telecoms-prevent-scams/71373478

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Congress asks telecoms to do more to prevent scams Skip to content NOWCAST WXII 12 News at 5 pm Live Now Menu Search News Policies News Local Breaking National News Politics Investigate Entertainment Health News We Love Get the Facts Project Community Pet of the Week Upload Weather Radar Alerts Skycams Closings Map Room Hurricanes Forecasting Our Future Traffic Politics Sports High School Sports Olympics Vital Signs Contests Advertise with WXII12 Advertise with The Triad CW About News Team Contact Titan TV Guide Triad CW MeTV Internships Editorials Very Local Privacy Notice Terms of Use SUBSCRIBE TO EMAIL Weather Search Press enter to search Type to Search Search location by ZIP code ZIP Advertisement Congressional committee asks telecoms to do more to prevent scams as losses surge Congressional committee asks telecoms to do more to prevent scams as losses surge ACTION PLAN AND IS SCHEDULING A REINSTATEMENT INSPECTION. WE ARE AGAIN KEEPING YOU SAFE FROM SCAMS AND THIS STORY MAKES IT SO SIMPLE, INVESTIGATIVE REPORTER MATT FLENER IS HERE TO BREAK DOWN SOMETHING EASY WE CAN ALL DO TONIGHT. SUPER SIMPLE HERE. ESTABLISH A FAMILY PASSWORD OR A PERSONAL QUESTION ONLY YOU WOULD KNOW. SUCH AN EASY CONCEPT AND COULD SAVE YOU THOUSANDS OF DOLLARS. WELL, YOU CAN’T SEE THE 816. IT WAS A CALL ON MONDAY. THE CONCERNED TERRY COX ON THE OTHER LINE, A SCAMMER POSING AS HER GRANDSON. I SAID HELLO AND HE SAID I HAVE A BAD THING HAPPENED TO ME. BUT TERRY STARTED TO GET SUSPICIOUS. SO SHE ASKED A SIMPLE QUESTION THAT ONLY HER GRANDSON, MITCH WOULD KNOW. SO I SAID, STOP. TELL ME SOMETHING. IF YOU’RE MITCH, TELL ME WHEN MY ANNIVERSARY IS. THE SCAMMER EVENTUALLY HUNG UP. IT WAS A BRILLIANT QUESTION. YES. AND THAT’S IMPORTANT EITHER TO TO HANG UP AND DIAL YOUR GRANDSON BACK AT THE NUMBER YOU KNOW, TO BE THEIR NUMBER OR HAVE A FAMILY CODE WORD. JANET BAKER WITH CASEY SHEPHERD, CENTER, WORKS WITH EVERYONE IN HER OFFICE TO TEACH THE 3000 SENIORS THEY SERVE ABOUT SCAMS. SHE SAYS SHE REMEMBERS HER FAMILY CODE WORDS GROWING UP. IF A STRANGER WERE TO GET INTO THEIR HOUSE, WE KNEW AS CHILDREN TO SAY, GRANDMA CALLED, KNOWING THAT GRANDMA HAD PASSED AWAY SOME YEARS PRIOR. AND SO THAT WAS OUR CODE WORD, SAFETY WORD IN. AT THAT TIME. I HIGHLY RECOMMEND THAT ALL FAMILIES HAVE A SAFETY WORD OR A SAFETY QUESTION THAT EVERYBODY WOULD KNOW. AND I’M LIKE, THIS ISN’T MITCH. AND THAT’S EXACTLY WHY THE SCAMMER ON THE OTHER LINE STOOD NO CHANCE AGAINST HARRY COX. WHY ARE YOU TELLING THIS STORY? TO TELL OTHER PEOPLE WHAT THEY COULD DO, OR TO LOOK OUT FOR. JUST AMAZING. IT’S AN OLD CONCEPT THAT CAN KEEP EVERYONE SAFE IN Updated: 3:26 PM EDT May 21, 2026 Editorial Standards ⓘ By ERIKA KINETZ and JULIET LINDERMAN Associated Press Advertisement Congressional committee asks telecoms to do more to prevent scams as losses surge Updated: 3:26 PM EDT May 21, 2026 Editorial Standards ⓘ By ERIKA KINETZ and JULIET LINDERMAN Associated Press A powerful congressional committee is urging major telecommunicati

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